A backup of your website files and database is created at-least once per day.
A backup is also created before any WordPress Core, Plugin or Theme updates are made.
Backups are stored for 30 days on a secure off-site location, Amazon S3.
Backup DownloadTo request a download of a recent backup, please submit the form below.
Please be aware it may take between 1-3 working days to recieve the backup download.
If it is an emergency, please submit a request via the emergency tab.
Uptime MonitoringEvery minute the system will check if your website is down or having problems. If so, it will be fixed as soon as possible.
An overview of your website uptime will be included in your next website report. Check the current status of your website below.
99.99% uptime guarantee!
It really can’t get much better than that. Be confident that your website hosting will always be online at the most important hours every day, no matter how busy it is, or if you get a huge influx in traffic!
SecurityA full overview of your website security scans will be included in your next website report.
Sucuri scanning is included on on this website! Sucuri is the leading provider of WordPress security solutions.
That means your websites get the benefit of world-class malware scanning!
Some security services included with your maintenance plan:
– Daily Website Malware Removal & Clean Up
– Daily Continuous Scans for Malware & Hacks
– Website Blacklist Monitoring & Removal
– Website Application Firewall
– Distributed Denial of Service Mitigation
Read more about the full security features included.
SEO DashboardGood news! Your plan () includes the free SEO Dashboard. However it has not yet been setup.
If you're interested, please get in touch to get started: firstname.lastname@example.org
Please fill out the form below if you have an emergency issue regarding your Managed WordPress Hosting.
Urgent inquiries would be considered along the lines of a site being down or severe site performance issues. If your problem falls outside of those issues, please use your best judgment on whether to submit an emergency support request.
An “emergency” email will usually result in a faster response and/or your issue will be taken care of as soon as possible.
If you select an “emergency” which includes “(24/7 emergency)” via the form below, your ticket will also be forwarded to the 24/7 emergency support and security team that takes care of the Managed Hosting servers, to help fix your issues quicker.
Submit an emergency support ticket:
Sorry , emergency support is currently only available for Managed WordPress Hosting clients.
Here are some details regarding a few other features included in your plan ()...
Managed UpdatesThe latest updates were complete at-least once since: January 3, 2019
When a new version of WordPress or plugins comes out, updates will be handled for you, ensuring you’re always running the latest version.
When new updates are complete, your website will be checked to make sure it isn't broken and is working as normal.
Weekly ReportThe latest weekly report was sent on: January 14, 2019 at about 10:00am.
This feature is optional, if you would like to receive website reports and don't already, send a request to: email@example.com
Built-in caching - world-class website performance!Currently active.
Your site will include Varnish caching engine that is custom configured for the needs of WordPress sites, right down to cookies, wp-admin, and plugin issues.
With that kind of attention, your site’s speed is going to the next level.
Read more about caching and performance.
Reliable Infrastructure!A cloud-based infrastructure means your site will always perform. Don’t worry about spikes in traffic. Servers specifically calibrated for WordPress to make your site blazing fast. Each site is on a VPS with dedicated resources to meet the needs of even the most demanding sites.
Read more about server infrastructure.
SSL CertificateProtect your website, customer data and boost your search rankings. Free SSL installation and free Simple SSL for all your sites!
Some extra features included in your plan ()...
FREE Premium WPMU DEV PluginsWith your plan, you have FREE access and installation of over 100 premium WordPress plugins by WPMU DEV with valid (official) licenses and updates.
View list of available plugins.
G SuiteReceive a discount code for 20% off your first year of G Suite Basic or Business. Get in touch for free help and guidance. Learn more.
Get in touch for a discount and help with setup.
Sorry, you don’t have access to this dashboard.
This dashboard is for customers with an active Managed WordPress Services plan.
If you have an active plan, but can’t access the dashboard, please get in touch.